Articles filtered by author Martynova A.V..
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MD&IT №1 2023
Information and analytical system for assessing patient satisfaction in a multidisciplinary hospital
Background. Assessment of medical services quality from the patient’s point of view is an integral part of the management process of medical organizations within the widely adapted concept of patient-oriented healthcare.
Aim. To evaluate the effectiveness of using an information and analytical system for collecting and analyzing the results of patient satisfaction surveys on medical care provided in a round-the-clock hospital
Methods. Patient questionnaires were the primary research instrument....
Aim. To evaluate the effectiveness of using an information and analytical system for collecting and analyzing the results of patient satisfaction surveys on medical care provided in a round-the-clock hospital
Methods. Patient questionnaires were the primary research instrument....